Terms of Sales
Customs and import taxes
Any customs and import taxes are the buyers responsability. Oppium Paris is not responsible for delays caused by customs.
- Credit / Debits Cards
Oppium Paris never have access to your credit card informations.
Returns and exchanges
Due to the nature of these items (custom/personalized orders and hygiene reasons), no refund or exchange is possible. However if the jewel is not suitable or broken, the buyers have the possibility to send back the item so we will repair it and send them back to the buyer. Return shipping cost are the buyers responsability. Thanks for sending us the tracking number when the parcel was shipped.
Please send an email at firstname.lastname@example.org an we will try to accommodate you as much as possible.
The creation time varies from a few days to 6 weeks. This is not including shipping time. Contact us for more specific information.
In the case of a delay or suspected purchase lost in transit, you have 7 days after the expected date of arrival to make a claim with us at email@example.com . All packages will come with a tracking number and it will be sent to your email as soon as your order is shipped.
Shipping options and delivery times
All the packages are sent with Colissimo.
France: approx. 48h
EU: 3-5 days
International: 6-8 days
For express shipping , please contact us for more options.